Privacy Policy GB

AGM Group Inc. Privacy Policy

Protecting Your Privacy

AGM Group Inc. is dedicated to safeguarding your privacy. We take robust measures to prevent unauthorized use or disclosure of your personal information. Our privacy protocols include:

•Physical Security Measures: Strict access controls and facility protections.

•Cybersecurity Protocols: Advanced firewalls, intrusion detection systems, and secure networks.

•Data Encryption & Anonymization: Secure data handling to ensure privacy.

•Access Limitations: Only authorized personnel can access your information.

This Privacy Policy, alongside our Terms & Conditions, outlines:

1.The personal information we collect.

2.How we use this information.

3.Your rights to review and update your data.

By using our services or platforms, you agree to this policy. If any platform has a separate privacy policy, that will supersede this one.

What Personal Information We Collect

We may collect various types of personal information, including:

General Information

•Name, gender, date of birth, and ID number.

•Delivery and billing addresses, phone numbers, email addresses.

Financial Details

•Banking information, debit/credit card details.

Usage Data

•Products and services you’ve purchased.

•Preferences, purchasing habits, browsing/search history.

•Device details, location, IP address, and data usage.

Communication Records

•Interactions with us via calls, emails, or other channels.

Other Information

•Account details, billing history, and credit check information.

If you provide us with someone else’s personal information, ensure you have their consent.

How We Use Your Personal Information

We utilize your data to:

•Manage Your Account: Confirm orders, process payments, and validate your identity.

•Enhance Services: Develop new features, improve existing offerings, and optimize our networks.

•Marketing: Share relevant products or promotions (with your consent).

•Compliance: Meet legal, regulatory, or governmental requirements.

•Security: Protect against fraud, misuse, or criminal activity.

•Analysis: Conduct anonymized research and studies for improvement purposes.

All calls to our contact centers may be recorded for quality and training.

Cookies: Enhancing Your Experience

Our websites use cookies to provide a seamless, personalized experience. These include:

1.Essential Cookies: Ensure functionality like remembering items in your cart.

2.Performance Cookies: Track website performance and fix errors.

3.Preference Cookies: Save your settings for future visits.

You can manage cookies via browser settings, but disabling them may limit site functionality.

Sharing Your Information

We share your personal data only under these conditions:

•With affiliates, subsidiaries, or trusted third parties directly involved in service delivery.

•To comply with UAE laws and regulations.

•To respond to legal requests (e.g., court orders, law enforcement).

•For fraud prevention or credit risk reduction.

•With your explicit consent.

Emergency Situations

Your approximate location may be shared with emergency services when necessary.

Anonymized Data

Aggregated or anonymized information may be shared publicly or with partners for analytical purposes.

Contact Us

For questions, suggestions, or complaints, email us at inquiries@agm.support.